Before I get into this, I want to say that I am not a driver, am not married to or related to any either. I write this as a passenger outright.
To the drivers who read this:
I really hope that you guys and gals aren't reading the comments in the articles in the media surrounding the rough week we've had with one another in general as passengers and drivers. A large amount of the people who are angry are those who are clearly having a very hard time letting go of their anger from the strike a few years ago. They are out for blood and have to realize that forgiveness is what will help them, not revenge. I always smile and say hello to the driver when I get on, hoping that they have a pleasant day. I know what it's like to work in customer service, but never to the extent that you do. You pick up people from all over the city, all walks of life. Some people have major problems in their lives and they don't know how to address their issues or release their anger, so they take it out on someone who can't fight back. That has got to be hard. You say hello to people who sneer back. You get shat on whenever the bus is late when traffic was out of your control. I could never put up with the crap you folks deal with. And if I were a driver and that Taronno guy would have been messing with me while I was trying to work I probably would have kicked him right off the bus in the middle of the Queensway.
I want to thank you for all your work, for getting me to and from work every day in every kind of weather and getting me there safely. I don't care if you sing or recite dirty limericks while driving as long as you watch the road. One day my kids will be bussing it downtown so they can rebel against living in Barrhaven and I hope that the drivers of those buses will have the same integrity and willingness to help that you folks have demonstrated towards me. Please keep your chins up and remember that people out there do appreciate what you do and respect you immensely for it.